Legal
Privacy policy
This website collects the data you send us yourself through the contact form and, only with your consent, anonymous visit statistics. Here is what is kept, why, and for how long.
Last updated: September 2026.
What we collect
When you send an inquiry we keep your full name, email address, message and the language you wrote in, plus your company, phone number and the piece you asked about if you entered them. The IP address the inquiry was sent from is recorded with it, to protect the form from abuse.
Form protection: Cloudflare Turnstile processes technical data about your browser and your IP address to tell people from automated programs. Cloudflare processes that data as our processor, under its own privacy policy.
Why
We use the data solely to answer your inquiry and, if it comes to that, to agree on the making and delivery of a piece. We do not pass it to third parties and do not use it for marketing messages.
Where it is kept
The inquiry is stored in this website's database and the workshop is notified by email. Only the person handling inquiries has access.
For how long
We keep the data while the inquiry and any resulting order are being handled. You can ask to see or delete your data at any time at info@tomscraft.rs or on the phone number listed on the Contact page.
Cookies and local storage
The necessary ones are always on and do not track visitors: the administration sign-in cookie (tomscraft_session, one day or 30 days with “Remember me”) and the administration language, for administration users only, plus the chosen site theme (tomscraft-theme) and your cookie choice (tomscraft-cookie-consent) in the browser's local storage.
Analytics
Only if you allow it through the banner does the site load Google Tag Manager, which runs Google Analytics (Google Ireland Ltd.) for anonymous visit statistics: how many people come and which pages they read. Nothing from Google loads before your consent, and the _ga and _ga_* cookies last up to two years. You can change your choice at any time with the button below or the “Cookie settings” link in the footer.