Terms of use

The tomscraft.rs website is run by the Tom's Craft workshop. By using the site you accept these terms. If you do not agree with them, please do not use the site.

Descriptions, dimensions, materials and photographs of the pieces are for information. Every piece is handmade from natural wood and resin, so colour, texture and measurements differ from piece to piece; the photographs show pieces already made, and colours on a screen may differ from the real ones. The published content is not an offer in the legal sense: an offer with a price, a lead time and delivery terms is given on inquiry and applies under the conditions stated in it.

Work to order begins only once the dimensions, material, resin colour, personalisation and price are agreed. Payment terms, lead time and delivery are stated in the offer for each piece. The natural features of wood (growth rings, cracks, small irregularities) are part of the piece, not a defect.

By sending an inquiry you confirm that the details you entered are correct and that you are entitled to provide them. The form is meant for inquiries about the pieces; sending unsolicited, offensive or automated messages is not allowed. Do not send confidential data through the form.

The texts, photographs, logo and graphic elements on the site are protected and belong to the Tom's Craft workshop. Viewing and downloading content for personal, non-commercial use is allowed. The logo can be downloaded from the Logo page and used under the rules stated there. Any other use requires our written consent.

We try to keep the site available and accurate, but we do not guarantee uninterrupted operation or the complete accuracy of every detail. We are not liable for damage arising from the use of information on the site or from the inability to access it, to the extent the law allows. The site links to external services (Instagram, WhatsApp, Viber) whose content we do not answer for.

How we handle personal data is described in the Privacy policy, and the use of cookies in the Cookie policy. Both documents form part of these terms.

We may change these terms from time to time. The current version is always published on this page, with the date of the last change, and applies from the day of publication.

These terms are governed by the law of the country in which the workshop operates. We will try to settle disputes by agreement; otherwise the court at the workshop's seat has jurisdiction.